Knightswood Early Years Centre

Duty of Candour Report for Knightswood Early Years Centre

1^st April 2023- 31^st March 2024

All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve in the future.

An important part of this duty is that we provide an annual report about the duty of candour in our services, Knightswood Early Years Centre This short report describes how our care service has operated the duty of candour during the time between 1^stApril 2023- 31^st March 2024. We hope you find this report useful. Types of ‘unexpected or unintended incidents’ are detailed below.

1. How many incidents happened to which the duty of candour applies?

In the last year, there has been no incidents to which the duty of candour applied

Type of unexpected or unintended incident	Number of times this happened
Someone has died	0
Someone has permanently less bodily, sensory, motor, physiologic or intellectual functions	0
Someone’s treatment has increased because of harm	0
The structure of someone’s body changed because of harm	0
Someone’s sensory, motor or intellectual functions is impaired for 28 days or more	0
Someone experienced pain or psychological harm for 28 days or more	0
A person needed health treatment in order to prevent them dying	0
A person needed health treatment in order to prevent other injuries	0

2. Information about our policies and procedures

Where something has happened that triggers the duty of candour, our staff report this to the Management Team who has responsibility for ensuring that the duty of candour procedure is followed. A member of the Senior Management Team records the incident and reports as necessary to the Care Inspectorate. When an incident has happened, a learning review will take place. This allows everyone involved to review what happened and identify changes for the future. All new staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as people who use care and their families. Where staff members, parents or children are affected by the duty of candour, we will endeavour to support as necessary.

3. Other information

This report will be displayed within the setting of Knightswood Early Years Centre and on the Nursery website.

For more information about the duty of candour please refer to our Knightswood Early Years Centre Duty of Candour policy. This can be found on the nursery website.

If you would like more information about our nursery, please contact us using the following details:

Knightswood Early Years Centre

c/o St Ninians Primary School

2150 Great Western Road

Knightswood

Glasgow

G13 2AB

Tel: 0141 354 0127

Email - headteacher@knightswood-nursery.glasgow.sch.uk

Our next annual report is due to be published in April 2025.